Privacy, Security & Refund Policies: We do not disclose personal information and follow the HIPPA to the letter. Credit Card information is SSL (Secure Sockets Layer) encrypted for internet safety and follows industry standards as required by our merchant processor. Refunds are issues as store credit. For more information, please check our Spa Policy page.
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~~~ Spa Policies ~~~
Appointments - We ask all guests to arrive ten minutes prior to their appointment. 24-hour notice of cancellation or a re-schedule is greatly appreciated. If you are more than 10 minutes late, we may need to reschedule you. Cellphones must be on mute or vibrate within Absolute Haven. Please note that the service cost of "no-show, no-call" appointments will be debited from the value of any Gift Certificates held by that individual.
Payment Options - We accept cash, all major credit cards and debit cards for your convenience. Gift Certificates must be presented at the time of service. Gratuities are not included in the prices of services, but are always appreciated. All packages, group or multiple services in excess of $150 require a credit card for reservation. In the event of no-call, no-show, your card will be charged for the full cost of the service. An 18% gratuity will be added to services of $250 or more.
Gift Certificates - Gift certificates may be ordered in person, by phone, and we can even mail them to that special person, if you like. For the ultimate in shopping convenience, we have instant online gift certificates thru our website. Click here to order your Gift Certificate online, choose from many special occasion styles and even customize it with a personal message!